At vipjili, we believe that gaming should always be fun, controlled, and within your means. Our responsible gaming program gives every Filipino player the tools, knowledge, and support to play safely — every single session.
Our Commitment
Responsible gaming is not just a checkbox for vipjili — it is a core part of how we operate. Here are the six pillars of our player protection program.
vipjili enforces mandatory age verification for every new account. Under Philippine gaming regulations, only individuals aged 21 and above are permitted to play. We use multi-step KYC checks to ensure no underage player can access real-money games on our platform.
Set daily, weekly, or monthly deposit limits directly from your vipjili account settings. You can also set loss limits to cap how much you can lose in a given period. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — giving you real control over your spending in PHP.
Losing track of time is one of the most common signs of problem gambling. vipjili lets you set session time reminders and hard session limits. When your limit is reached, you will be automatically logged out — no exceptions. It is a simple but powerful tool to keep your play sessions healthy.
Need a short break from gaming? vipjili's cool-off feature lets you pause your account for 24 hours, 7 days, or 30 days. During a cool-off period, you cannot log in, place bets, or make deposits. This is ideal for players who feel they need a temporary step back without committing to full self-exclusion.
If you feel that gambling is becoming a problem, vipjili's self-exclusion tool allows you to permanently or temporarily close your account. Self-exclusion periods range from 6 months to 5 years, or permanently. Once activated, vipjili will also suppress all marketing communications to your registered contact details.
vipjili's responsible gaming support team is available around the clock to assist players who have concerns about their gambling behavior. Whether you need help setting limits, activating self-exclusion, or just want to talk to someone, our team is here — no judgment, just support. Reach us at [email protected].
Know Yourself
Honest self-reflection is the first step toward responsible gaming. vipjili encourages all players to regularly ask themselves these questions. If you answer "yes" to two or more, it may be time to use our player protection tools or seek professional support.
This self-assessment is not a clinical diagnosis. It is a personal check-in tool designed to help you reflect on your gaming habits. For professional help, please contact a licensed counselor or the resources listed below.
PAGCOR Responsible Gaming Hotline: PAGCOR operates responsible gaming programs for Filipino players. Visit the official PAGCOR website for support resources and self-exclusion registration under the national program.
Answer honestly. These questions are for your own reflection — your responses are not recorded or shared.
Do you find yourself spending more money on gambling than you originally planned, even after deciding to stop?
Have you ever borrowed money, sold belongings, or used bill money to fund your gambling sessions?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you tried to win back money you lost by gambling more — commonly known as "chasing losses"?
Has gambling caused problems in your relationships with family, friends, or colleagues in Manila, Cebu, Davao, or wherever you are based?
Do you think about gambling frequently — planning your next session, reliving past wins, or calculating how to get more funds to play?
Have you hidden your gambling activity from people close to you, or felt the need to be secretive about how much time or money you spend?
Account Controls
Every vipjili account comes with a full suite of responsible gaming tools — all free, all instant, and all designed to keep you in control of your play.
Cap your daily, weekly, or monthly deposits in PHP. Limits apply immediately. Increases require a 24-hour cooling period to prevent impulsive decisions.
Set a maximum amount you are comfortable losing per day, week, or month. Once reached, your account is automatically restricted from further play until the period resets.
Define how long each gaming session can last. vipjili will send you a reminder alert before your limit is reached, then automatically log you out when time is up.
Request a temporary or permanent self-exclusion from vipjili. During exclusion, your account is fully locked and all marketing is suppressed. Contact support to activate.
Take a short break of 24 hours, 7 days, or 30 days without committing to full self-exclusion. Your account is paused and reactivates automatically after the period ends.
Review your full gaming history, deposit records, and win/loss summaries at any time. Transparency about your own activity is a key part of responsible gaming at vipjili.
Enable periodic pop-up reminders during gameplay that show how long you have been playing and how much you have spent. A simple nudge to keep you grounded and aware.
Our responsible gaming support team is always available. Whether you need help activating a tool or just want to talk, reach us anytime at [email protected] — no judgment, ever.
Warning Signs
Problem gambling can affect anyone — regardless of income, location, or experience level. Knowing the warning signs is the first step to getting help.
Healthy Habits
Responsible gaming starts with good habits. Follow these practical tips every time you play at vipjili to keep your experience positive and in control.
External Support
vipjili is committed to connecting players with professional support. If you or someone you know needs help with problem gambling, these resources are available to Filipino players.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a national responsible gaming program for Filipino players. PAGCOR's program includes player education, self-exclusion registration, and support referrals. Visit the official PAGCOR website for details on their responsible gaming initiatives and how to register for the national self-exclusion list.
The National Center for Mental Health (NCMH) in the Philippines provides mental health support services, including counseling for behavioral addictions such as problem gambling. Filipino players experiencing gambling-related distress are encouraged to reach out to the NCMH for professional guidance and support.
Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. GA meetings are available in Metro Manila, Cebu, Davao, and other major Philippine cities.
vipjili Support: For immediate assistance with your vipjili account — including activating self-exclusion, setting deposit limits, or discussing responsible gaming concerns — contact our dedicated support team at [email protected]. We are available 24/7 and all responsible gaming requests are handled with complete confidentiality.
vipjili offers world-class casino games, fast GCash payouts, and a secure platform built for Filipino players. When you play within your means and use our responsible gaming tools, every session stays fun. Remember — you must be 21 or older to play.
21+ only | Play Responsibly | Gambling Can Be Addictive | Set Your Limits Today